Open Source Software Support

OPNsense Software Support

OPNsense support from partners with many years of experience. Regardless of need for installation assistance, operating support or checking an existing configuration for problems, improvement potential, or our offer for remote support or on-site support, workshops and trainings. We will support you whenever you need help.

Business Support
Subscription

2 hours remote support by email & phone

  • Remote support by email & phone
  • Implementation support, we help you to figure out the more complex scenario’s
  • Get predefined configurations, turn-key for the end customer
  • Migrating legacy configurations to modern OPNsense
  • When it is not going as planned we help you with troubleshooting & Hot fixes
  • 2 Hours is included with the Business Support Package, additional hours are available
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Business Support
(No subscription)

2 hours remote support usable throughout a 12 months period

  • The package is valid for 12 months and does not renew
  • Minimum support cost per ticket are 15 minutes
  • Remote support by email & phone
  • Implementation support, we help you to figure out the more complex scenario’s
  • Get predefined configurations, turn-key for the end customer
  • Migrating legacy configurations to modern OPNsense
  • When it is not going as planned we help you with troubleshooting & Hot fixes
  • Support is provided during our business hours 5 x 8 (CET)
  • 2 support hours is included, additional hours available

Extra Support (Subscribers only)

Additional 4 / 8 / 16 hours of Business Support

  • This Package entitles you to an additional 4 / 8 / 16 hours of Business Support
  • You need an active Business Support Subscription
  • Extra support hours are valid for 1 year after purchase, unused hours are not refundable.

scope7® combines great open source solutions with attractive and powerful hardware. scope7® is a product of Landitec GmbH.

Opening hours

Our team is available 8 hours a day
Monday-Friday: 09:00 am to 05:00 pm
Phone: +49 2307 91 47 40 - 1
Weekend: Closed

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